RACHEL DAVID
Keynote Speaker
Dr Rachel David is an expert on healthcare policy and financing, and is currently the Chief Executive Officer of Private Healthcare Australia, the industry peak body representing health funds. Formerly amedical practitioner, she is dedicated to harnessing medical best practice and policy to improve health outcomes in the community. Previously a senior advisor to the Federal Health Minister between 1996 and 2000, her relationships in the government sector and Australian business community extend to the highest levels.Dr David has worked with the international pharmaceutical, biotechnology and medical devices industries for more than a decade, including Australian biotech leader CSL, Pfizer and Johnson & Johnson. On the senior management team of CSL Ltd, she played a pivotal role in making thecervical cancer vaccine Gardasil available to Australian women, and later boys. She has also been afounding practice manager of the McKinsey & Company health and government sector practice in Australia.In her current role, Dr David undertakes policy and advocacy work, as well as thought leadership for Australia’s major health funds.
JULIE STARLEY
Keynote Speaker
Julie Starley is the General Manager, Partners at QBE where she leads the white labelled partner business within Personal Lines. She has extensive experience in leading transformative customer change programs and is driven to deliver exceptional customer and business outcomes.
With over 20 years experience of working in fast-paced industries including Insurance, Online Retail and Telecom, and having worked both within Australia and internationally, she thrives in navigating through complex change environments.
She has expertise in designing customer growth and channel strategies and delivering digital solutions. Julie is purpose led leader and is passionate about creating high performing teams and developing future leaders.
Meet our
Panellists
LORELLE HILLMAN
Lorelle has twenty years’ experience in both international and local insurance markets including two years spent in London working for Aon UK. Lorelle’s experience spans general management, client and broker engagement, business development and sales, underwriting and broking.
In June 2020, Lorelle joined QBE as Head of Sales & Relationship Management Queensland and prior to this, Lorelle spent 13 years with AIG Australia in a variety of senior positions.
Lorelle is passionate about gender equality in the insurance industry and established the AIG Women & Allies Employee Resource Group, chairing the group from 2017/2019; a legacy Lorelle is incredibly proud of.
At home, Lorelle and her husband, Aaron are parents to 3 children all under 10!
KATRIN STOECKER
Katrin has more than 26 years of experience in the insurance industry working for many of the world’s leading insurers across various countries and cultures.
Katrin has been Chief Operations Officer at Steadfast Underwriting Agencies since 2018, where she has led multiple performance enhancing projects, particularly within the technologies and robotics space.
Steadfast Underwriting Agencies is the largest insurance underwriting agency group in Australasia with 24 agencies and 100+ products.
Katrin is well recognised for her technical insurance knowledge, her ability to challenge the status quo and to drive new business enhancing solutions. She believes that technology should take away the ordinary tasks and enable people to do the extraordinary.
Katrin is also a strong advocate of the DiveIn festival, a global festival which supports diversity and inclusion in insurance.
In addition, she is a committee member of Steadfast’s Reconciliation Action Plan, which aims to encourage a deeper understanding of Aboriginal and Torres Strait Islander peoples.
Lastly, Katrin is an ambassador for the Children’s Cancer Institute, CEO Dare to Cure event. The number one priority of the Institute is to deliver the research that will lead to ZERO childhood cancer.
TIANA IUVALE
In her current capacity as Broker Solutions Manager QLD, Tiana Iuvale leads a team of market-facing Account Partners and Business Relationship Partners, who are the face of the CGU brand in broker offices as far north as Cairns and as far south as Northern NSW. Her role encompasses key metrics focused on building strong partner relationships, sustainable growth, and profitability through authentic leadership, to bring to life the IAG purpose of making our world a safer place.
After graduating with a Degree in Communication she gained leadership experience in operations, finance, project management, sales and marketing across a range of industries including advertising, retail, wholesaling and premium funding. Prior to taking on a state leadership role, Tiana gained valuable experience working as a BDM and National Key Account Manager at CGU.
As a working mother of two wonderful young gentlemen, Tiana has a deep personal interest in all aspects of diversity and inclusion. Speaking from the heart, she is determined to share her career and life experiences truthfully and honestly in the hope of inspiring future generations of leaders to create balanced, equitable and flexible workplaces where everyone can thrive.
SYLVIA QUANG
Sylvia Quang is a Partner in HWL Ebsworth’s Sydney insurance practice. Her key expertise is in life insurance and general insurance (property damage). Sylvia’s practice also includes regulatory and compliance, liability and professional indemnity matters. Prior to joining HWL Ebsworth, Sylvia had a diverse practice in debt recovery, insurance, insolvency, and strata and property disputes.
Sylvia has acted for major insurers in claims investigation, fraud and assessing disputes, coverage and indemnity issues, non-disclosure disputes, and claim recoveries and settlement. She regularly provides practical training sessions to clients on the application of the law and claims handling. Sylvia is particularly skilled in litigation, and was involved in a long running dispute spanning across 12 separate proceedings in NSW and Federal jurisdictions, which culminated in a successful application pursuant to the Vexatious Proceedings Act 2008 (NSW).
Sylvia is also the President of the NSW Committee of the Young Insurance Professionals Australia and New Zealand (YIPs). She is responsible for developing strategies to further YIPs’ local growth and exposure in the industry. Sylvia is passionate about showcasing the insurance industry as a career of choice of students and graduates, and providing opportunities and education for young professionals in insurance.
KYLIE HULL
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Kylie Hull has been Head of Regional Branches for Gallagher Australia Broking operations since April 2021. Based in the regional town of Dubbo, Kylie brings not only over 30 years of insurance experience to the role but a deep understanding of the intricacies of rural broking. An experienced sales leader with deep insurance industry experience and a strong track record of embedding a high-performing sales culture, Kylie has been able to develop new accounts through effective prospecting and networking initiatives, and cultivating relationships with key decision makers. Her passion and dedication have enabled her to drive organic sales growth for the Australian business and motivate her team to deliver year-on-year growth which she now brings to her new role. Along with a strong rural background Kylie has had more than 30 years’ experience in delivering insurance solutions for a diverse range of clients. She believes that success comes from leading from the front and inspiring through example to achieve organic growth goals and client service excellence. Kylie’s dedication, passion and results have seen her recognised by the business for key awards such as, Branch Manager of the Year for Australia in 2016 & 2019, Best Leader of the Year in 2018 and attendance at the elite Gallagher Presidents Club held in Chicago in 2019. Professional Experience Kylie began her career in 1988 with Commercial Union Insurance. Her roles there included claims executive and technical farm underwriter, before she made the move to a broking role in 1995. She joined Gallagher in 2012 as Dubbo Branch Manager and was promoted to Area Director for the region in 2016. Using deep insight into what it takes to make a branch successful and working from the ground up she is dedicated to fostering an inclusive and goal-oriented culture. |
AMANDA MARINIS
Amanda Marinis is the Risk Management Leader for Victoria at Marsh. In addition to this leadership role, Amanda manages complex Risk Management accounts and her portfolio includes high profile, acquisitive and ASX-listed clients requiring an adaptive and collaborative account management style. Amanda is engaged with many complex multinational clients and has particular expertise in analysing client exposures and designing bespoke risk management strategies, which is further supplemented by her extensive international colleague network.
As a leader, Amanda is committed to delivering excellence across the three key pillars of client service, people and process. Amanda is passionate about providing superior client service and people leadership, delivered with integrity, honest, respect and transparency.
Amanda has a Graduate Diploma of Insurance from Deakin University, a Bachelor of Business (Management) from Monash University and in 2012 was the winner of the VIC/TAS and National Warren Tickle Memorial Awards from NIBA, recognising her as the Young Insurance Broker of the Year.
Amanda has two children, just starting their high school journey and strives to inspire and support them to discover interests and develop skills that they are passionate about.
PRUE WILLSFORD
Prue attended the Queensland University of Technology, graduating with a Bachelor of Laws. Prior to her appointment as ANZIIF CEO, she was the General Manager, Corporate Operations at State Trustees, a role which included the oversight of Finance, Technology, Legal, Compliance, and Investments in a highly complex, medium size financial services company.
She has over 20 years’ experience in the financial services sector, including management accounting at Macquarie Bank and policy development at Investment Funds and Superannuation Association.
She has also held leadership roles in financial services product development, marketing and operations at Colonial Mutual and National Australia Bank. Prue was the Deputy Chancellor of Victoria University and the Chairman of the Resources Committee and is currently a Board member at Citywide Service Solutions.
BECKY HYDE
Becky Hyde is Senior Executive Overseas and Corporate Business at Medibank, one of Australia’s leading Health Insurance companies. She has over 25 years international experience as a Portfolio Director spanning fast moving consumer goods and the health sector and more recently working with the universities to mentor and support students on their career pathway.
With a passion for marketing and communications Becky’s career started in communications when she graduated from her BA Management and Marketing. Progressing quickly with JWT Becky moved to Singapore at 27 to manage the Kraft Foods account for Asia Pacific. With 11 countries reporting in to her she developed a deep understanding of how to mine insights across a broad range Asian cultures. She formed part of Kraft Regional Growth team developing strategies for entry in to developing markets such as China, India and Vietnam.
Becky then took up the position as Chief Marketing Officer for an Australian Biotechnology company that owns IP with applications in food, nutraceutical and pharmaceuticals aimed at curbing the onset of diabetes and obesity in the global population. She took responsibility for brand and product development, marketing and PR, IP management and business development, working internationally with companies such as Coca Cola, Tate and Lyle, Domino Foods, Cargill to commercialise the IP.
Becky has a passion for health and in her current role as Senior Executive Overseas and Corporate Business is working closely with major Corporations to develop strategies to improve the health & wellbeing of Australians and non -residents in Australia.
Becky is currently a non-executive Board member of St Catherine’s School (a leading private girls school in Victoria) and a non-executive board member of Basketball Victoria
MIM HAYSOM
In a career spanning two decades, Mim has become recognised as one of Australia’s pre-eminent leaders in marketing.
In her role as Suncorp’s Executive General Manager Brand & Marketing, Mim leads Suncorp’s network of brands, which include Suncorp, AAMI, GIO, Apia, Shannons and Vero. She is responsible for setting the overall brand strategy and the end to end marketing program across all of the brands in the portfolio including brand strategy and positioning, digital and programmatic marketing, marketing automation, social and content, sponsorships, 1:1 customer lifecycle management, master media management, and strategic and commercial partnerships.
Previously General Manager for M&C Saatchi, Australia’s largest advertising agency, Mim has been globally awarded for building the brands of some of Australia’s most recognised companies including Commonwealth Bank, IAG, ANZ, Woolworths, Lexus and Optus. In 2017 under Mim’s leadership, M&C Saatchi was named Australia’s most innovative company by the Financial Review.
Mim is known for delivering cut-through creative that delivers results. She is passionate about supporting the next generation of creative and marketing leaders and has been recognised as an industry leader for her drive to find new ways to move the industry forward, as well as being an active speaker and mentor.
Mim is also a Board Trustee for St Vincents Clinic Foundation, a member of the advisory Board for Wheelchair Rugby Australia.
JULIA BERKOWITZ
Julia is a Senior Strategy Manager at AIA Health, the fastest growing Health Insurance Fund in Australia by Growth Rate % in FY21. Julia has been involved in AIA Health since before its launch, having been sent over from South Africa to assist in shaping the Strategy for AIA Health and developing innovative products linking health and wellbeing to insurance. With a formal education in mathematics, statistics and advanced mathematics of finance and over 12 years in the finance, insurance and wellbeing industries, Julia has a wealth of knowledge in using data and analytics to understand human behaviour and drive strategy.
Julia has a robust knowledge of the Health Insurance Industry in Australia and other markets globally, and has ten years of experience working with Vitality, the world’s leading science-based behavioural wellness program, integrating wellness and behaviour change with insurance. She is an expert in Shared Value insurance and in developing products that solve for customer need, while simultaneously encouraging improved member health outcomes through disruptive innovation.
Julia has received recognition in several product innovation and Actuarial Conference competitions, including winning the CEOs award for product innovation for a product that went on to win the Silver Award for best disruptive product or service in the Underwriting Category at the EFMA Accenture Innovation in Insurance Awards.
KATE BARLOW
Kate started with GMHBA in 2019 and was appointed to the Chief of People & Culture in 2020. Kate is accountable for all aspects of the people and culture strategy including organisational development, workforce planning, change management and staff health and wellbeing.
She has over 15 years senior executive not-for-profit experience across the health and community service sectors addressing complex social issues such as homelessness and family violence. Kate has considerable expertise in leading reform and transformation that enables organisations to grow and flourish.
Kate brings to GMHBA a passion for harnessing the talent of our people to support and empower our members and communities to lead healthier lives, with a particular focus on the social justice principles of equity and inclusion.
Kate holds a Bachelor of Social Work and a Bachelor of Arts (Sociology).
MELISSA RYAN
Melissa joined Q-Sure as a Director in mid-2015. She has more than 30 years’ experience in the insurance industry holding senior positions in broking and underwriting firms. Melissa is extremely well regarded within the insurance industry and by her peers. For several years Melissa was (and still is) recognised as one of Australia’s best business development professionals. Displaying a unique ability to take highly complex situations and delivering multi-faceted needs based solutions. Ensuring the right results throughout the entire insurance processes including claims solutions.
Melissa undertook the challenge of operating her own business as she strongly believes “clients” deserve true authenticity. Melissa’s motivation is to future proof our clients businesses through advice driven solutions and meaningful actions. Advice whereby the primary focus is what works for the clients. This advice is delivered through a one size does not fit all model whereby the provision of transparent risk mitigation options are paramount.
Melissa’s greatest attributes are her drive, commitment and accountability. Melissa is a strong believer in diversity and is the branch director for Business in Heels.