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Driving Traffic Through The Customer Lifecycle – How to Attract and Retain More Customers
17 March 2021 @ 12:30 pm - 1:30 pm AEDT
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Driving Traffic Through The Customer Lifecycle – How to Attract and Retain More Customers
Join us on 17th March at 12:30 PM AEST with Alli Ficarra from Ontraport.
Problem: Communicating with leads and customers is a lot like communicating in personal relationships. Just as you wouldn’t ask someone to marry you on the first date, you shouldn’t ask your customers to buy your main product the first time they come across your brand. The customer lifecycle is the journey each of your customers will go through during their experience with your business.
Key Takeaways: Learn about the five customer lifecycle stages and how to prepare marketing strategies for following up appropriately at every phase of relationships with customers.
* How to capture your leads’ attention with valuable content so they’ll provide you with their contact information
* Tactics for turning qualified leads into loyal customers so they’ll come back to spend money with your business time and time again
* How to use tiered product lines so you can warm up leads to buying your core offer
* Ways to delight your customers so they’ll never want to leave
* How to immerse customers into your brand with upsells and cross-sells so they become loyal superfans and referrers
* Tips for connecting your CRM to each funnel so your customers are guaranteed to be nurtured and cared for at every stage